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Personal Development
Negotiation and Conflict
1.5-3hrs
beginner levelIn this free online Negotiation and Conflict course, you will learn how to make good business and personal decisions by utilizing many different decision-making tools. Some of what you will learn is how to identify and avoid the decision-making traps, how to approach and resolve conflicts in a team setting, communication techniques for dealing with different kinds of people to leave your team more cohesive and productive.
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Negotiation and Conflict
Learn how to develop your negotiation, conflict resolution, and decision-making skills with this free online course.
In this free online Negotiation and Conflict course, you will learn how to make good business and personal decisions by utilizing many different decision-making tools. Some of what you will learn is how to identify and avoid the decision-making traps, how to approach and resolve conflicts in a team setting, communication techniques for dealing with different kinds of people to leave your team more cohesive and productive.
Course description
Course moduleA short ad will play before each lesson.
Module 14 Lessons
What is Negotiation?
In this module, you will learn the decision-making trap that people fall into when making decisions. You will learn how to identify these traps and how to avoid them during your decision-making process. You will learn how to win favorable outcomes from a negotiation as this course takes you through the five phases of negotiation.
1.Learning Outcomes
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2.Faulty Decision Making
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3.The Five Phases of Negotiation
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4.Lesson Summary
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Module 25 Lessons
What is conflict?
Module 36 Lessons
Conflict Management
Module 44 Lessons
Conflict and Decision Making
Module 51 Lessons
Course assessment
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