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Sales & Marketing
Introduction to Telemarketing and Sales Training
3-4hrs
beginner levelThe systematic use of the telephone is one of the fastest-growing sales and marketing strategies used today. Magazines, memberships, electricity, gas and many more products and services are regularly sold over the phone. This foundational sales training course focuses on strategies that boost your telemarketing and telesales skills. We explain how to overcome objections raised by reluctant potential customers to make successful sales calls.
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Introduction to Telemarketing and Sales Training
This free online course provides telemarketing strategies designed to get commitment from customers and increase sales.
The systematic use of the telephone is one of the fastest-growing sales and marketing strategies used today. Magazines, memberships, electricity, gas and many more products and services are regularly sold over the phone. This foundational sales training course focuses on strategies that boost your telemarketing and telesales skills. We explain how to overcome objections raised by reluctant potential customers to make successful sales calls.
Course description
Course moduleA short ad will play before each lesson.
Module 15 Lessons
Understanding Telemarketing and Telesales
In this module, we discuss telemarketing and telesales. We identify the process, the types, and the benefits of telemarketing services. Discover the primary tools of a telemarketer, four types of potential customers, and how to script an opening statement. We'll examine ways to handle objections and rejections and study sales expansion strategies.
1.Learning Outcomes
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2.The Essentials of Telemarketing and Sales
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3.Sales Training and Verbal Communications
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4.Dealing with Objections and Rejections
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5.Lesson Summary
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Module 21 Lessons
Course assessment
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